Last Updated: February 12, 2025
Welcome to Life Legacy. These Terms and Conditions ("Terms") govern your use of our website, services, and interactions with Life Legacy. By accessing or using our website or services, you agree to comply with these Terms and Conditions. If you do not agree with these Terms, please do not use our website or services.
1. Services Provided
Life Legacy offers services that include the collection, documentation, and creation of personalized life stories, journals, or diaries based on client interactions and consultations. We may also offer other related services as described on our website.
Key Legal Consideration:
The services are provided "as is," with no guarantee of satisfaction. Life Legacy is committed to working with clients to produce their life stories, but cannot guarantee the final product will meet every expectation.
2. Client Responsibilities
You agree to provide accurate and complete information during consultations and to cooperate fully with Life Legacy agents to ensure the creation of your life story. You are responsible for maintaining the accuracy of the data you provide and agree to promptly notify Life Legacy of any errors or updates.
You are also responsible for securing any necessary consent for third-party information you may wish to include in your life story.
Key Legal Consideration:
You are solely responsible for the accuracy of the information you provide, and Life Legacy is not liable for any errors, inaccuracies, or omissions resulting from incomplete or inaccurate information shared by you.
3. Parental Consent for Minors
When working with clients under the age of 18, we require parental or guardian consent before documenting their life stories. By submitting a request for services for a minor, you confirm that you have obtained the necessary parental or guardian consent.
Key Legal Consideration:
Life Legacy assumes no liability for any claims or disputes arising from the failure to obtain proper consent from a minor’s parent or guardian. The responsibility for providing such consent rests entirely with the client.
4. Intellectual Property
All materials, content, and intellectual property created by Life Legacy, including written life stories, journals, and other related works, are the property of Life Legacy unless otherwise agreed upon in writing.
You retain ownership of the content you provide (such as your life stories), but by submitting your story to us, you grant Life Legacy a non-exclusive, worldwide, royalty-free license to use, copy, modify, and create derivative works based on your story for the purposes of fulfilling our services and promoting our business.
Key Legal Consideration:
Life Legacy is granted the rights to use and promote the life story content provided by you, which includes using it in marketing materials and case studies. You must ensure that the content provided does not infringe on the rights of third parties.
5. Payment Terms
By purchasing our services, you agree to pay the stated fees for the services you select. Payments for Life Legacy services are due at the time of booking or as otherwise specified. We may use third-party payment processors to process your payment, and you agree to comply with the terms and conditions of those third-party processors.
If payment is not received or if there are any issues with the payment, we reserve the right to suspend or cancel the services until the payment is resolved.
Key Legal Consideration:
If payment disputes arise, Life Legacy reserves the right to withhold services until payment is settled. Clients are responsible for any payment-related fees, including credit card chargebacks or payment processing errors.
6. Cancellations and Refunds
We understand that plans can change. If you need to cancel or reschedule an appointment, please notify us at least [Insert Number of Hours/Days] in advance. Cancellations made after this time may result in a [Insert Fee] cancellation fee.
Refunds are not typically offered, but if you are unsatisfied with the service provided, please contact us to discuss potential resolutions. Life Legacy reserves the right to refuse refunds in situations that do not meet our refund criteria.
Key Legal Consideration:
Refunds will only be considered under extenuating circumstances and are subject to Life Legacy’s discretion. Failure to attend an appointment or failure to cancel within the specified timeframe may result in the forfeiture of payment.
7. Limitation of Liability
To the maximum extent permitted by law, Life Legacy shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, data, or other intangible losses resulting from:
Key Legal Consideration:
Life Legacy's total liability is limited to the amount you paid for the specific services related to your claim. This limitation is crucial in preventing excessive liability from legal claims.
8. Disclaimers
Key Legal Consideration:
The disclaimers clarify that Life Legacy does not bear responsibility for any professional advice or guarantees of satisfaction. This protects your business from future claims about dissatisfaction or misinterpretations.
9. Privacy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Key Legal Consideration:
The Privacy Policy section emphasizes compliance with data protection laws and clarifies how customer data is managed, mitigating the risk of legal disputes related to data privacy.
10. Termination of Services
Life Legacy reserves the right to suspend or terminate your access to our services if you violate these Terms and Conditions, engage in unlawful conduct, or fail to fulfill your payment obligations. Upon termination, you may no longer access or use our services, and we may delete your content as per our data retention policy.
Key Legal Consideration:
The right to terminate services protects Life Legacy in cases of client misconduct, non-payment, or violation of these terms. This ensures you can cease services promptly if necessary.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts located in [Insert Location], and you consent to the jurisdiction of those courts.
Key Legal Consideration:
This section specifies the jurisdiction and legal venue for any disputes, ensuring that Life Legacy can control the legal environment in which disputes are resolved.
12. Changes to Terms and Conditions
Life Legacy reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective upon posting on this page, with the updated "Last Updated" date at the top. We encourage you to review these Terms periodically to stay informed about any changes.
Key Legal Consideration:
This allows Life Legacy to adapt the Terms to future legal requirements or business needs while ensuring clients are aware of any updates.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions or any aspect of our services, please contact us.
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